Legal

Privacy Policy

Your privacy matters. This policy explains what we collect, why, and the choices you have.

Last updated: June 2026

1. Information we collect

SparkHue is operated by SparkHue Multipurpose Pvt. Ltd. (Registration No. 352550/81/82, PAN 621218338), Kathmandu, Nepal — the data controller responsible for your information.

When you create an account or store on SparkHue, we collect information you provide — such as your name, email, phone number, business details and store content.

We also automatically collect limited technical data (device, browser, approximate location and usage) to keep the platform secure and improve your experience.

2. How we use your information

We use your information to provide and operate the SparkHue platform, process orders and payments, deliver support, send important service updates, and — with your consent — share product news and offers.

We never sell your personal data.

3. Sharing & disclosure

We share data only with trusted service providers who help us run SparkHue (such as hosting, email and payment partners), and only to the extent needed to deliver the service.

We may disclose information if required by law or to protect the rights, safety and security of our users and platform.

4. Data security

We protect your data with encryption in transit and at rest, role-based access controls, automatic SSL and continuous monitoring. No system is perfectly secure, but we work hard to safeguard your information.

5. Your rights & choices

You can access, update or delete your account information at any time from your dashboard, and unsubscribe from marketing emails using the link in any message.

To request a full export or deletion of your data, contact us at hello@sparkhue.co.

6. Cookies

We use essential cookies to keep you signed in and the platform working, and optional analytics cookies to understand usage. You can control cookies through your browser settings.

7. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the platform or by email. Continued use of SparkHue means you accept the updated policy.

SparkHue Multipurpose Pvt. Ltd.

Registered under the Government of Nepal · Reg. No. 352550/81/82 · PAN 621218338

Kathmandu, Nepal

Questions? Email hello@sparkhue.co.